Shipping and Delivery Policy – Coatnex

Last Updated: January 22, 2026

Version: 1.0

1. Policy Overview

This Shipping and Delivery Policy outlines the procedures, timelines, and terms governing the delivery of chemical products by Coatnex Chemical Solutions. We are committed to safe, timely, and compliant delivery of all orders.

2. Geographic Coverage

2.1 Domestic India

All States and Union Territories are serviceable
Delivery available to commercial and residential addresses
Remote locations may require additional transit time

2.2 International

Asia Pacific: Available to most countries
Middle East: Available subject to documentation and approvals
Europe: Supplied through authorized distributors
North America: Selected products subject to regulatory clearance
Africa: Major cities and commercial hubs
Other regions: Availability on request

2.3 Restricted Destinations

Some products cannot be shipped to certain locations due to regulatory and legal limitations.

Regulatory restrictions
Hazardous material regulations
Export control laws
Sanctions and embargoes

Please contact us to confirm serviceability for your location.

3. Shipping Methods and Carriers

3.1 Domestic India Shipping

Standard Ground Shipping

Carriers include Blue Dart, DTDC, Professional Couriers, and India Post
Estimated transit time is three to seven business days
Maximum package weight up to fifty kilograms
Pan-India coverage with real-time tracking

Express Shipping

Carriers include Blue Dart Express, FedEx, and DHL
Transit time of one to three business days to major cities
Available in metro cities and state capitals
Additional charges apply

Road Transport for Bulk Orders

Used for orders above five hundred kilograms
Handled by authorized chemical logistics partners
Transit time depends on distance and route
Requires proper loading and unloading facilities

Special Handling for Hazardous Materials

Shipped only through certified hazardous material carriers
Requires compliant packaging and labeling
Material Safety Data Sheets must accompany shipments
Special handling fees may apply

3.2 International Shipping

Air Freight

Carriers include DHL, FedEx, UPS, and air cargo services
Transit time ranges from three to seven days
Suitable for urgent orders and samples
Requires commercial invoice, packing list, and permits

Sea Freight

Transit time ranges from fifteen to forty-five days
Used for bulk and containerized shipments
Available in twenty-foot and forty-foot containers
Incoterms include FOB, CIF, CFR, and DDP

4. Delivery Timelines

All delivery timelines are estimates and may vary due to customs clearance, regulatory approvals, carrier schedules, and force majeure events.

5. Shipping Costs

Product weight and dimensions
Delivery distance and destination
Selected shipping method
Hazardous material handling requirements
Insurance and customs duties where applicable

6. Packaging Standards

All chemical products are packaged in compliance with safety, regulatory, and transportation standards.

HDPE and metal drums with appropriate certification
Intermediate bulk containers for large liquid volumes
Proper labeling including batch, hazard, and handling details
Secondary protection using pallets, shrink wrap, and strapping

7. Final Statement

Coatnex Chemical Solutions remains committed to safe, timely, and compliant delivery of quality chemical products. Additional terms relating to customs, damage claims, force majeure, and customer responsibilities apply and may be communicated separately.