Cookie Policy – Coatnex.com

Effective Date: January 29, 2026

Last Updated: January 29, 2026

Website: coatnex.com
Operated by: Coatnex

1. Introduction

Welcome to Coatnex. This Cookie Policy explains how Coatnex (“we,” “us,” “our,” or the “Company”) uses cookies and similar tracking technologies when you visit our website at coatnex.com (the “Website”).

We believe in transparency, just as we believe in getting grouting projects right the first time. This policy explains what cookies we use, why we use them, and how you can control them.

By continuing to use our Website, you consent to the use of cookies in accordance with this policy. If you do not agree, please adjust your browser settings or discontinue use of the Website.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. Cookies help websites function properly, remember preferences, and provide insights into how users interact with content.

Cookies act as digital markers, similar to how soil testing points are marked before a grouting project. They help us understand and improve your experience.

We also use similar tracking technologies such as pixels, tags, and local storage that function in a cookie-like manner.

2.1 Related Technologies

Pixel Tags and Web Beacons used to track content views
Local Storage that persists after browser closure
Session Storage that expires when the browser closes
Device Fingerprinting to recognize device configurations

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the Website to function securely and efficiently. They are not used for advertising.

Session management and security protection
Load balancing and site functionality
Storing cookie consent preferences

Legal Basis: Legitimate interest in operating a functional and secure website.

3.2 Performance Cookies

Performance cookies help us understand how visitors use the Website so we can improve performance and usability. We use Google Analytics for this purpose.

Legal Basis: Your consent.

3.3 Functional Cookies

These cookies remember choices such as language, region, and preferences to provide a more personalized experience.

Legal Basis: Your consent.

3.4 Marketing and Targeting Cookies

Marketing cookies are used to deliver relevant advertisements, measure campaign effectiveness, and retarget users across platforms such as LinkedIn, Google Ads, and Meta.

Legal Basis: Your explicit consent.

4. How We Use Cookies for Marketing

Retargeting visitors with relevant service advertisements
Building audience profiles based on site interactions
Tracking conversions such as inquiries and downloads
Cross-device tracking where permitted
Email marketing engagement measurement
Third-party data enrichment for audience insights

5. Third-Party Cookies

Some cookies are placed by third-party service providers. Their use is governed by their respective privacy policies.

Google Analytics for website analytics
Google Ads for advertising
Meta and LinkedIn for marketing and retargeting
HubSpot for marketing automation
Hotjar for user behavior analysis

6. Your Cookie Choices

You may accept, reject, or customize cookie preferences through our cookie consent banner or browser settings.

Accept all cookies
Reject non-essential cookies
Customize cookie categories

You may also manage cookies through your browser settings or opt-out tools provided by advertising networks.

7. Data Collected Through Cookies

Technical information such as IP address and browser type
Usage data including pages visited and time spent
Geographic location derived from IP address
User preferences such as language and display settings

8. Data Security and Breach Protection

We implement strong security measures including encryption, secure cookie flags, access controls, and regular audits. In the event of a data breach, we will investigate, contain, assess, notify, and remediate as required by law.

9. International Data Transfers

Cookie data may be processed outside India. We ensure appropriate safeguards such as standard contractual clauses, adequacy decisions, and explicit consent where required.

10. Data Retention

Cookie data is retained only for as long as necessary and is deleted or anonymized after the applicable retention period.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 18, and we do not knowingly collect cookie data from children.

12. Legal Basis for Processing

Under India’s Digital Personal Data Protection Act, 2023, we process cookie data based on consent and legitimate interest. You may withdraw consent at any time.

13. Updates to This Cookie Policy

We may update this policy periodically. Significant changes will be communicated, and renewed consent will be obtained where required.

14. Contact Information

Coatnex – Data Protection and Privacy Team
Email: privacy@coatnex.com

15. Governing Law

This Cookie Policy is governed by the laws of India. Courts located in New Delhi, India shall have exclusive jurisdiction.

By continuing to use coatnex.com, you acknowledge that you have read and understood this Cookie Policy.

Coatnex
Getting it right, the first time.