SHIPPING AND DELIVERY POLICY
CoatNex Chemical Solutions
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Last Updated: January 22, 2026
Version: 1.0
POLICY OVERVIEW
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This Shipping and Delivery Policy outlines our procedures, timelines, and terms for delivering chemical products to customers. CoatNex is committed to safe, timely, and compliant delivery of all orders.
GEOGRAPHIC COVERAGE
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DOMESTIC INDIA
All States and Union Territories: Available
Delivery to: Commercial and residential addresses
Remote areas: May require additional time
INTERNATIONAL
Asia Pacific: Available to most countries
Middle East: Available with proper documentation
Europe: Available through authorized distributors
North America: Selected products, regulatory dependent
Africa: Major cities and commercial hubs
Other regions: Contact for availability
RESTRICTED DESTINATIONS
Some products cannot ship to certain locations due to:
- Regulatory restrictions
- Hazardous material regulations
- Export control laws
- Sanctions and embargoes
Contact us to verify if your location can be served
SHIPPING METHODS AND CARRIERS
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DOMESTIC INDIA SHIPPING
Standard Ground Shipping
Carriers: Blue Dart, DTDC, Professional Couriers, India Post
Transit time: 3–7 business days
Weight limits: Up to 50 kg per package
Coverage: Pan-India
Tracking: Real-time tracking provided
Express Shipping
Carriers: Blue Dart Express, FedEx, DHL
Transit time: 1–3 business days to major cities
Coverage: Metro cities and state capitals
Availability: Subject to service availability
Cost: Additional charges apply
Road Transport Bulk Orders
Carriers: Authorized chemical logistics partners
Transit time: 2–10 business days depending on distance
Suitable for: Orders above 500 kg
Coverage: All major highways and routes
Requirements: Proper loading/unloading facilities
Special Handling – Hazardous Materials
Carriers: Certified hazmat carriers only
Transit time: May be longer due to special routing
Requirements:
- Proper packaging and labeling
- MSDS documentation
- Regulatory compliance
- Special handling fees apply
INTERNATIONAL SHIPPING
Air Freight
Carriers: DHL, FedEx, UPS, Air Cargo
Transit time: 3–7 days depending on destination
Best for: Urgent orders, samples, small quantities
Documentation: Commercial invoice, packing list, COO, permits
Sea Freight
Carriers: Major shipping lines
Transit time: 15–45 days depending on destination
Best for: Bulk orders, full containers
Container options: 20ft, 40ft, 40ft HC
Incoterms: FOB, CIF, CFR, DDP available
Road Freight to Neighboring Countries
Coverage: Nepal, Bhutan, Bangladesh if authorized
Transit time: 3–10 days
Requirements: Customs clearance, permits
Border crossing: Managed by authorized agents
DELIVERY TIMELINES
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ORDER PROCESSING TIME
Standard orders: 1–2 business days
Custom formulations: 5–10 business days
Large volume orders: 3–5 business days
Sample requests: 2–3 business days
DOMESTIC DELIVERY ESTIMATED TRANSIT TIMES
Within Delhi NCR
Same city: 1–2 business days
NCR region: 2–3 business days
Metro Cities and State Capitals
Mumbai, Bangalore, Chennai, Kolkata, Hyderabad: 3–5 business days
Pune, Ahmedabad, Jaipur, Chandigarh: 3–5 business days
Tier 2 Cities
Major district headquarters: 5–7 business days
Remote Areas
Hills, islands, northeast: 7–10 business days
Subject to carrier service availability
INTERNATIONAL DELIVERY ESTIMATED TIMES
Asia Pacific
Singapore, UAE, Thailand: 5–7 business days (air)
China, Japan, South Korea: 7–10 business days
Australia, New Zealand: 10–15 business days
Middle East
UAE, Saudi Arabia, Qatar: 5–7 business days
Other Gulf countries: 7–10 business days
Europe
Major cities: 7–10 business days (air)
15–30 days (sea freight)
Americas
USA, Canada: 10–15 business days (air)
30–45 days (sea freight)
Note: All timelines are approximate and subject to customs clearance, regulatory approvals, carrier schedules, and force majeure events.
SHIPPING COSTS
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CALCULATION FACTORS
Product weight and dimensions
Delivery distance and location
Shipping method selected
Hazardous material handling if applicable
Insurance coverage
Customs and duties (international)
DOMESTIC SHIPPING RATES
Standard Shipping
0–10 kg: INR 150–300
10–25 kg: INR 300–600
25–50 kg: INR 600–1200
Above 50 kg: Calculated based on volume
Express Shipping
Additional 50–100% over standard rates
Same-day delivery: Premium charges apply
Bulk Orders – Road Transport
Rate per kilometer basis
Minimum distance charges apply
Fuel surcharge may apply
INTERNATIONAL SHIPPING
Quoted on case-by-case basis
FREE SHIPPING ELIGIBILITY
Domestic India
Orders above INR 25,000: Free standard shipping
Orders above INR 50,000: Free express shipping (eligible areas)
Regular customers: Volume discounts available
International
Negotiable for large orders
Annual contracts may include free shipping terms
PACKAGING STANDARDS
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CHEMICAL PACKAGING REQUIREMENTS
Primary Packaging
HDPE drums: 20L, 50L, 200L
Metal drums: 200L with UN certification
IBCs: 1000L for bulk liquids
Plastic bottles: 500ml, 1L, 5L with safety caps
Bags: 25kg for powder products with liner
Secondary Packaging
Wooden pallets, corrugated boxes, shrink wrap, strapping
Labeling Requirements
Product name and code
Batch number and manufacturing date
Hazard symbols and warnings
Handling instructions
MSDS reference
CoatNex contact information
Customer label if white label
(Special packaging, tracking, delivery procedures, customs, damage claims, hazardous material rules, force majeure, customer responsibilities, modifications, and contact sections continue in the same structured format.)
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COATNEX CHEMICAL SOLUTIONS
Committed to safe, timely, and compliant
delivery of quality chemical products
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